What are you looking for?

Search

Home
All products
Order Search
Account
Login
Register
  • Language
  • Currency

Terms of Service

01.26.2026

Welcome to ​​Hong Kong Haokang Limited​​, your premier online destination for high-quality ​​men’s footwear​​. By accessing or making a purchase on our website, you agree to comply with and be bound by the following ​​Terms of Service​​. Please read them carefully. If you do not agree with any part of these terms, please refrain from using our services.

​​1. Refund & Return Policy​​

At ​​Hong Kong Haokang Limited​​, we strive to provide the best shopping experience for our customers. If you are not completely satisfied with your purchase, we offer a ​​14-day no-questions-asked refund policy​​ under the following conditions:

​​14-Day No-Reason Return Window​​

  • You may request a refund within ​​14 days of receiving your order​​.
  • The ​​shoes must be unused, in their original packaging, and accompanied by all accessories​​ (e.g., tags, boxes).

​​Return Shipping Responsibility​​

  • ​​Customers are responsible for return shipping costs​​ unless the return is due to a ​​defect or shipping error on our part​​.

​​Refund Processing Time​​

  • ​​Standard Refunds (Non-PayPal):​​ Refunds will be processed within ​​14 business days​​ after we receive and inspect the returned item.
  • ​​PayPal Refunds:​​ Due to PayPal’s processing policies, refunds may take ​​at least 14 days, and in some regions, up to 30 days​​ (as required by local laws).

​​Exceptions to Refund Policy​​

  • ​​Final Sale Items:​​ Certain discounted or promotional items may be marked as ​​“Final Sale”​​ and are ​​non-refundable​​.
  • ​​Customized or Special Orders:​​ Shoes made to specific requests (e.g., custom sizes, colors) are ​​non-returnable​​.
  • ​​Damaged or Worn Items:​​ We cannot accept returns for shoes that show ​​signs of wear or damage caused by customer misuse​​.

​​2. Governing Law​​

These ​​Terms of Service​​ are governed by and construed in accordance with the laws of the ​​Hong Kong Special Administrative Region (SAR)​​. Any disputes arising from or related to your purchase will be subject to the ​​exclusive jurisdiction of the courts in Hong Kong​​.

By using our website, you agree to submit to the jurisdiction of ​​Hong Kong courts​​ for any legal proceedings.

​​3. Additional Terms & Conditions​​

​​Order Acceptance & Fulfillment​​

  • We reserve the right to ​​refuse or cancel any order​​ due to ​​pricing errors, stock availability, or suspected fraud​​.
  • Orders are processed and shipped within ​​[X] business days​​ (unless otherwise specified).

​​Pricing & Payment​​

  • All prices are listed in ​​[Currency, e.g., USD/HKD]​​ and include ​​applicable taxes (unless stated otherwise)​​.
  • We accept ​​PayPal, credit/debit cards, and other secure payment methods​​.

​​Shipping & Delivery​​

  • ​​Shipping times and fees vary by location​​. Please refer to our ​​Shipping Policy​​ for details.
  • We are ​​not liable for delays caused by shipping carriers or unforeseen circumstances​​ (e.g., natural disasters).

​​4. Contact Us​​

If you have any questions or concerns about our ​​Terms of Service​​, please contact us at:

📧 ​​Email:​​ contact@shoelearning.com

📞 ​​Phone:​​ +852 23427248

📍 ​​Address:​​ WORKSHOP 60, 3/F, BLOCK A, EAST SUN INDUSTRIAL CENTRE, NO. 16 SHING YIP STREET, KWUN TONG, HONG KONG

​​Thank you for choosing Hong Kong Haokang Limited​​. We appreciate your business and are committed to providing you with ​​exceptional service, high-quality men’s footwear, and a seamless shopping experience​​.